We are a direct to consumer wholesaler with a 50,000 square foot warehouse in NY and a warehouse in Nevada, so please don't be afraid to order bulk or phone to check availability. Located in New York's scenic Hudson Valley, Endurance Hardware was founded as a means to bring hardware items, including steel chain and steel cable needs, directly to Businesses, Agriculturalists and Homeowners. It's as easy as placing your order and waiting for your small parcel delivery service to bring it right to your door. Our goal is to make ordering your small hardware needs from us easier, and more certain, than driving to your nearest hardware store. Specializing in Rigging Hardware, Steel Cable, Wire Rope, Steel Chain, Garage Door Parts and Hardware Supply.

Our contact information

We can be reached by email at info@EnduranceHardware.com


By standard mail:
Endurance Hardware
895 Kings Highway
Saugerties, New York
12477

We can be reached by phone at (800)431-3095 between the hours of 8:00AM - 5:00PM EST


Our Fax number is (845)246-3330

support@endurancehardware.com

Shipping Information:

We have an order minimum of $10.00
All materials are shipped FOB Shipping Point, freight allowed and prepaid on all orders over $250 to single shipping points within the contiguous United States (*Free Shipping offer is only for UPS Ground within the contiguous USA). * 2% fuel surcharge may be in effect for all prepaid shipments in accordance with the diesel fuel index. *any ancillary charges are the responsibility of the customer such as inside delivery, residential delivery, lift gate, etc. All other shipments are FOB Shipping Point, Freight Added to invoice. Shipments are shipped Best Way using small package carriers or common carrier. Airfreight charges, COD fees, redelivery and special handling charges are the responsibility of the buyer. Expedited Freight service requests, such as 1 Day, 2 Day, 3 Day must be received prior to 2:30pm (EST) to be able to ship that day We strive to ship all orders within 24 hours of receiving them; most ship the same day. Sometimes, if you're ordering chain and cable and need custom lengths, it takes a little longer. If we are not able to send your item within 24 hours we will contact you with the email address given.


*Free Shipping offer is only for UPS Ground weighing less than 150 lbs. within the contiguous USA. This website does not ship directly to Canada.

NOTE: Orders weighing over 150 lbs. will be shipped by motor freight and are not included in free freight program.

RETURNS

We want you to be 100% satisfied with our products: Merchandise in its original condition may be returned for a refund/credit within 30 days of the receipt of the shipment.

A restocking fee of 15% plus freight charges will apply. No freight or COD shipments will be accepted. Unauthorized shipments will be returned at the customer's expense.

There are no returns allowed on products that require a special cut or were custom made to the customer's specifications.

Simply email our Customer Service Dept. at info@EnduranceHardware.com They will provide you with a Return Material Authorization form and number. Affix the RMA labels to the carton and return the form with the material, freight paid, to the warehouse indicated on the form. No Freight Collect or COD shipments accepted.

This store charges an 8% tax for all of NY State. If the county tax is different you will be credited/debited the difference.